Policies

Policies

Cancellation


Guests may cancel their reservation without charges or penalty up to 21 days in advance of arrival. Cancellation between 21 days and 10 days of the reservation will result in a 50% charge of the total amount of the billing. **Cancellations within 10 days will result in a 100% charge.

**unless we are able to rebook 100% of your stay.

Check in/Check Out

Check in is between 2pm and 5pm. Please note we require advance notice of your arrival time in order that we can be on premises to greet and show you to your room.

We will endeavour to accommodate after hours arrivals provided we are given an accurate time of arrival. This cannot be guaranteed.

Check out time is between 10:00am and 11am.

Keys

Keys to your room will be provided upon arrival following check in administration and payment.
Special arrangements for key collection must be made for prearranged late arrivals.
It is the guests’ responsibility to lock their rooms on their way out and keep their keys for the duration of their stay. Please leave keys on the hallway desk upon departure.

Breakfast

Breakfast is served between 9am and 10am in the dining room. We will try our best to accommodate most dietary requirements if we are provided with details at the time of booking.

Smoking

Lakewinds is a completely smoke free property. We have recently installed the very latest, extremely sensitive fire alarm system and smoking anywhere inside the building may result in a fire service call-out. Any charges incurred will be charged to the guest. If it is found that guests have smoked in their room a $150 cleaning fee will be applied to their credit card with no notice.

Pets

No pets allowed.

Children

We do not accept reservations for children under twelve. If a party is booking the entire inn, children may be accommodated depending on age with consultation and approval of the owners.

Swimming Pool

Guests may use our pool at their own risk.

Children under the age of 16 must be accompanied by an adult at all times.
Towels are provided in pool area. Please do not use your room towels.
Guests are requested to use plastic glasses only in the pool area.
The pool is open from June 1 to September 30.

The Sitting Room

Out of respect for other guests, the Sitting Room is available until 10:30pm.

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